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With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring. Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. When going into the app you should also be able to notify based on criticality vs. Every incident type. Also be able to set a default view of your preferences around app configuration as well as adding more depth to notification options. On a scale of 1-10 I give the app. PRTG Desktop is an alternative interface that you can use to connect to a PRTG core server or a PRTG hosted by Paessler instance to configure your setup, view monitoring results, and keep an eye on your network. PRTG Desktop is a cross-platform application for fast access to data and monitoring management. Learn more about the features in PRTG Desktop below. Paessler PRTG Network Monitor does s solid job as both an infrastructure management tool as well as a network monitor. Companies of all sizes could make good use of this package.
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Paessler PRTG Network Monitor is widely regarded as one of the top network monitoring tools on the market. As a free network monitoring alternative, PRTG stands among the very best monitoring tools that can handle everything from bandwidth monitoring to devices, cloud services, applications, virtual services, and more. In this PRTG review, we’re going to look at what makes the service so popular.
As part of our review, we’ll be diving into some of the features that PRTG provides and evaluating the overall monitoring experience of the product. Some of the features we’ll be looking at include autodiscovery, customizable dashboards, mobile applications, reports, and more.
What can you monitor with PRTG Network Monitor?
PRTG Network Monitor has a range of monitoring capabilities including SNMP monitoring, server monitoring, application monitoring, bandwidth monitoring, cloud monitoring, virtualization monitoring and more. The wide cross-section of monitoring capabilities offered gives you the opportunity to monitor most services within your network whether you’re managing hardware or virtualized services.
PRTG Review: Feature Highlights
Feature | Description |
---|---|
Autodiscovery | Automatically discover devices by ping. |
Customizable dashboard | Create unique dashboards with a drag and drop editor. |
Notifications | Threshold-based notifications. |
Customizable Reports | Create and schedule custom reports. |
Deployments | On-premise and cloud version available. |
Pricing | Free and Paid - Paid versions start at $1,750 (£1,413) for 500 sensors. |
Applications | Desktop application, mobile application iOS and Android), web-interface. |
Operating Systems | Supports Windows and Mac. |
Setup (Autodiscovery!)
Setting up PRTG Network Monitor with an on-premises installation is seamless. You need to download the software, install a core server, and deploy probes throughout the network. The platform is agentless so you don’t need to install countless network devices to get started monitoring.
The discovery process is made easier by the inclusion of autodiscovery, which enables you to discover devices throughout the network by ping. It also creates sensors based on templates to monitor devices discovered in the earlier stages.
The autodiscovery process can be run once or scheduled hourly, daily, or weekly to discover new devices connected to your network continually. Scheduled discovery cuts out any unnecessary administration when adding new devices to your network.
Network Monitoring (A Look at Sensors!)
The overall network monitoring experience offered by PRTG takes place through sensors. PRTG defines sensors as “basic monitoring elements,” which monitor certain parameters in your network. There are over 200 of these elements including out-of-the-box for monitoring devices, cloud, services, applications, and virtual resources.
An example of a sensor is the SNMP Traffic Sensor (pictured above), which displays the Traffic in, Traffic out, and Traffic total for devices using the SNMP protocol. Of course, these sensors can also be customized according to your own requirements.
An overview of each sensor can be viewed with dials and tables detailing performance metrics taken from Live Data or historic data over the past 2, 30, or 365 days. The clear layout of the sensors enables you to see performance metrics at a glance so there’s no ambiguity.
SNMP Monitoring
If you’re looking for an SNMP monitoring solution, then PRTG Network Monitor fits the bill. The platform comes with an ample range of sensors for monitoring SNMP including the SNMP CPU load sensor, SNMP Disk Free Sensor, SNMP Memory Sensor, SNMP traffic sensor, SNMP hardware status sensor, and more.
Each sensor allows you to monitor something different about your hardware. For example, the SNMP CPU load sensor lets you monitor the CPU load of a device and the SNMP memory sensor lets you monitor the available memory on a device.
There is also a range of sensors for SNMP devices including sensors specific to particular vendors. Vendors supported include Cisco, HP, Dell, and Synology. The range of devices supported gives you lots of diversity during your monitoring.
Bandwidth Monitoring
You can also use PRTG Network Monitor for network bandwidth and NetFlow monitoring. The platform supports bandwidth monitoring with SNMP, WMI, and Netflow. In effect, you can use PRTG as a packet sniffer. There are unique sensors for SNMP, NetFlow V5, IPFIX, sFlow, NetApp Storage, Cisco ASA VPN, Windows Network Card, NetFlow V9, jFlow, Cisco ADSL, and more.
Monitoring bandwidth through the user interface is made much easier by the excellent visualizations included with the platform. The interactive graphs make it easy for you to zoom in on particular time periods to see how traffic patterns have changed over time. The user doesn’t need to hop from screen to screen to create first-class graphs.
While the tool is useful for bandwidth monitoring, it doesn’t come close to replacing established packet sniffing tools like Wireshark. However, the inclusion of packet sniffing alongside general hardware monitoring means that the tool is great for managing most of your network.
Dashboards and Visualizations
When it comes down to top-down visibility, our PRTG review is that the software delivers. The dashboard is comprehensive and easy to navigate. Through the dashboard, you can monitor your network in real-time with the support of graphs, charts, dials, and maps. The dashboard is completely customizable with a drag-and-drop editor and customizable HTML that you can use to create map objects.
The mapping feature is one of the most useful visualization options you have at your disposal. Maps enable you to record the layout of your network with devices shown on the canvas.
Any maps you create can be shared with your team publicly with a unique URL or secured by a login. The high configurability of the platform gives you complete control over your perspective of network events.
Notifications
The notifications system does a solid job of updating you on performance changes throughout the network. PRTG Network Monitor supports a range of notification types including email, SMS, push notifications (iOS and Android), Slack message, Microsoft Teams message, Syslog message, SNMP trap, and more.
However, the notifications system doesn’t just restrict you to alerts but also allows you to execute programs and HTTP actions. The only limitation is that you can only execute responses for the on-premises version of cloud services.
The user can control the trigger conditions that determine when alerts are generated. Parameters include sensor limits and status. For example, if the CPU load of a sensor goes above a certain percentage then the software will send you an alert. Customizing the trigger conditions enables you to stay updated on the performance information that’s most relevant to your environment.
Reporting
Users can create or schedule custom performance reports, daily, weekly, monthly, or annually for particular sensors. Creating reports is easy. All the user needs to do is go to the main menu, go to Report and select Add Report. Here the user can name the report and choose a template to build the report with the timeline and orientation.
Afterward, users can then choose the schedule and the reporting period they need to monitor. After that, the user can then add sensors to the report with a drag-and-drop. The simplicity of the process enables new users to create reports that display the most pertinent information.
Mobile Application
In addition to the desktop app, PRTG has mobile applications for iOS (on iOS the app is compatible with iPhone, iPad and iPod touch), and Android (for Android phones/tablets, blackberry, and Kindle Fire HD). With the mobile application, you can stay up-to-date about performance changes on-the-move.
Tasks you can do include scanning your network, viewing and sharing reports, responding to tickets, and more. Perhaps the biggest advantage of using the mobile app is having access to push notifications. These notifications will send updates straight to your device according to your alert conditions.
The application also uses QR code scanning which enables you to add new users and go straight to particular sensors. Features like this make it much easier to integrate the mobile app into your current operations and accommodate new users whether you’re at your desk or not.
Pricing
The pricing options for PRTG Network Monitor are excellent, with everything from a freeware version to a scalable pricing model. The freeware version supports up to 100 sensors, giving smaller enterprises more than enough to work with.
Paid versions start at $1,750 (£1,413) for 500 sensors and one server installation and go up to a custom price quote with unlimited sensors and unlimited server installations. (We’ve listed the full range of pricing options below). Overall the pricing options have enough flexibility to support companies of all sizes.
Name | Sensors | Price |
---|---|---|
PRTG 500 | 500 sensors | $1,750 (£1,413) |
PRTG 1000 | 1,000 sensors | $3,200 (£2,583) |
PRTG 2500 | 2,500 sensors | $6,500 (£5,247) |
PRTG 5000 | 5,000 sensors | $11,500 (£9,284) |
PRTG XL1 | Unlimited sensors | $15,500 (£12,513) |
PRTG Plus | Unlimited sensors (and servers) | Custom |
You can try out the 30-day free trial.
Operating Systems and Interfaces
PRTG Network Monitor comes available in a range of formats. There is a desktop app, mobile apps (see below), and a web-based user interface. The desktop application is available for Windows and Mac. The web-interface supports Google Chrome 72 and up, Mozilla Firefox 65 and up, and Microsoft Internet Explorer 11.
It is also important to note that the PRTG core server and probes support Microsoft Windows Server 2019, Microsoft Windows Server 2016, Microsoft Windows Server 2012 R2, Microsoft Windows Server 2012, Microsoft Windows 10, Microsoft Windows 8.1, Microsoft Windows 8, Microsoft Windows 7, and Microsoft Windows Server 2008 R2.
The range of formats and platforms supported by PRTG enables it to fit within most enterprises’ infrastructure. Having a web-interface is much more convenient than a desktop app as you don’t need to download anything to get things done.
PRTG Review: Is it Worth It?
Our PRTG review has shown that PRTG Network Monitor is a network monitoring tool that’s strong across the board. Everything from the setup to the dashboard has been designed to make monitoring a network as non-technical as possible.
At all levels of our PRTG review, the platform does an excellent job of helping new users to start configuring their monitoring environment without jumping through needless hoops or complexity. The inclusion of features like autodiscovery and out-of-the-box sensors really help to set up the program quickly.
While the price does add up for larger organizations, there are plenty of affordable pricing options for smaller enterprises including the freeware version and PRTG 500, which are reasonably priced when compared with many other alternative products on the market. There’s also something to be said about the flexibility of the pricing model and the support for custom packages.
Whether you’re an SME or a massive corporation, PRTG Network Monitor has the network monitoring chops and usability to help you monitor your network effectively. If you’d like to download the program you can try out the 30-day free trial. Vnc app stopped working on macos.
The auto-discovery automatically creates a set of sensors for all of the devices that are in your network. The auto-discovery is primarily intended for devices that are in the same network as your probes.
PRTG runs an initial auto-discovery as soon as you finish the installation of PRTG. It automatically shows you several devices that are available in your network as well as suitable sensors for monitoring.
How the Auto-Discovery Works
The auto-discovery has three steps:
- Scan a network segment for devices via Ping (at the group level only).
- Assess the device type for all of the devices that it discovered in step 1 (via the Simple Network Management Protocol (SNMP), Windows Management Instrumentation (WMI), and other protocols).
- Create sensor sets that match the discovered device types from step 2. It does this based on built-in device templates that have recommended sensors for many device types. Optionally, it can also create sensor sets via device templates that users created.
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You can use auto-discovery groups to use the auto-discovery for a range of IP addresses or for individual devices that you manually created. You can run the auto-discovery one time, on demand via the context menu, or via schedule at every hour, day, or week. If you run the auto-discovery at group level daily or weekly, it automatically creates new devices when they connect to the network and it adds suitable sensors.
PRTG creates a notifying ticket when it discovers at least one new device or sensor. You also receive a ticket if an error occurs. By default, PRTG also sends tickets via email. You can change this in the My Account settings.
HTTP sensors' names indicate the protocol that they use to access the target device (HTTP, HTTP (8080), and HTTPS). This distinguishes HTTP sensors from each other if the auto-discovery adds more than one HTTP sensor to a device.
Restrictions
Note the following restrictions of the auto-discovery:
- PRTG cannot discover devices that are not reachable via Ping. This is because step 1 scans for devices via Ping. If, for example, a firewall blocks echo requests, PRTG cannot discover a device behind the firewall.
- Define credentials for objects that are higher in the object hierarchy, for example, in the settings of the parent device. If possible, we recommend that you define these settings in the root group.
- If a device has more than one IP address, it may show up more than once in the auto-discovery results, even though PRTG tries to identify these situations.
- Auto-discovery on group level does not create new sensors on devices that already exist, but only on newly discovered devices. If you want to automatically add sensors to a device, run the auto-discovery on the device via its context menu.
- Frequent auto-discoveries of large network segments can lead to performance issues. Because of this we recommend that you only schedule regular auto-discoveries where necessary.
For more information, see the Knowledge Base: Why can automatic auto-discoveries evoke performance issues? - PRTG automatically adds suitable device icons to discovered devices. PRTG uses a device's MAC address for this purpose, which it determines via the Address Resolution Protocol (ARP). This only works via IPv4 and not via IPv6. Usually, ARP works only in the local network unless your router supports ARP and you configure it accordingly.
- The auto-discovery does not apply the user group settingAllowed Sensors. Therefore, the auto-discovery adds all sensors that are defined in the used device templates.
Run the Auto-Discovery Now
You can run an auto-discovery at any time for a group or a device. To do so, right-click the respective object and select Run Auto-Discovery from the context menu. PRTG immediately starts to search for new objects to add to the device tree. If you use the auto-discovery for an auto-discovery group (not available on hosted probes), PRTG adds devices with suitable sensors, if it finds any. Mac app store wiki. If you use it for a device, PRTG adds new sensors, if found. In the corresponding page header bar, you can always see when PRTG ran the last auto-discovery on a selected group or device.
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The auto-discovery also adds manually deleted devices or sensors again. If you do not want this to happen, you have to always create objects manually.
Auto-Discovery in Progress
While the auto-discovery is in progress, you might experience a lower system performance than usual, because PRTG is working in the background to discover your network. Depending on the IP ranges defined (up to 65,536 addresses), the discovery might run for up to several days before it is complete. You can review the status of the discovery process as follows:
- In the device tree, next to the group or device name, you can see a percentage value that shows the progress of the auto-discovery.
- During the auto-discovery, the PRTG web interface displays a box in the lower-right corner that shows the number of active auto-discovery tasks.
- To stop an auto-discovery, right-click the group or device, and select Pause | For 5 minutes from the context menu. PRTG pauses monitoring for 5 minutes and stops the auto-discovery tasks.
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Disable Initial Auto-Discovery
To disable the initial auto-discovery for a fresh PRTG installation, run the installer in a command prompt and add /NoInitialAutoDisco=1 as parameter. This may be useful for performance reasons or if you prefer to manually add devices and sensors to your installation.
More
PRTG MANUAL
- Create Device Template
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KNOWLEDGE BASE
Why can automatic auto-discoveries evoke performance issues?
- https://kb.paessler.com/en/topic/14423
How can I turn off Auto Discovery?
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- https://kb.paessler.com/en/topic/10403
How does auto-discovery with SNMP Traffic sensors work?
- https://kb.paessler.com/en/topic/85407
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Device and Sensor Setup
- Auto-Discovery
- Create Objects Manually
- Manage Device Tree
- Root Group Settings
- Probe Settings
- Group Settings
- Device Settings
- Sensor Settings
- Additional Sensor Types (Custom Sensors)
- Channel Settings
- Sensor Notification Triggers Settings